Category: Social Business

IBM Connect 2017 – Adoption Analytics with Watson Analytics

Yesterday I had the pleasure to present with my coworker Franz Walder a session on: Socialytics: Accelerating IBM Connections Adoption with Watson Analytics

These are the slides for the session.

Abstract: Social adoption is a challenge for many companies. What is the most effective utilization of the environment? Who is using which resources, what in the environment is dormant or orphaned? Where should efforts focus in order to improve adoption? All of these questions can be difficult to answer and there is no “one size fits all” solution as each organization has their own unique needs. Join Femke Goedhart and Franz Walder and learn how to tackle this topic using IBM Connections and Watson. Starting out with IBM Bluemix Data Connect to collect and combine data from relevant sources, they use the cognitive power of IBM Watson Analytics to answer those tricky questions and provide solutions to real-world adoption challenges.

Distrust and its potential effect on Cloud & social

It has been a while since I blogged. And frankly, not just blogging has been a bit on the low side, all my social media presence has. It’s due to all that is been going on in the last few months in the world and that has me and I guess many others too reeling and trying to make sense of it all.

My work is in Social enterprise and collaboration. It’s about enterprise social, about cloud, about big data and most importantly about getting people to open up across organizational, across regional and across cultural divides to work together, to learn, to share and to participate as valued partners in their organizations so that they can help drive productivity and innovation. On top of that I work for a German/Austrian company with coworkers all across the globe. All things that are only possible because of the global access to the things we find so normal today. Like high speed access to the internet, the devises and technological advances that allow us to be always connected wherever we are and whenever we want and most importantly because of a highly globalized world that trades and interacts with each other in an open and connected way. We don’t find it weird anymore to collaborate with coworkers, partners or colleagues across the world and as an employee we play a much bigger role within our corporate environments…. but is it really as successful as we think it is…..?

Faith in system

source – Edelman Trust Barometer report

It’s all down to trust

Is all this globalization really working and are we finding the benefits of it or have we moved so fast that we’ve lost track of the people side in all this. Because let’s face it, what it all comes down to and what all this is based on is: trust. Trust in each other, trust in the people we work with, the companies that we work for, the companies that control our cloud data and ultimately the governments that govern those companies. And do we really trust all these?

That’s the question I’ve been struggling with and it seems I’m not alone. The Edelman trust Barometer is a global research study by a marketing & PR firm that is done annually in 28 countries and looks at the way we trust our NGO’s, our governments, our businesses and our media. Their assessment: Trust is in a crisis. And globalization is one of the biggest fears.edelman2

source – Edelman Trust Barometer report

 For the first time ever more people distrust than trust these institutions and especially government & media are experiencing an all time low. And one of the biggest fears, right after corruption, is: globalization.

“50% of those interviewed believe globalization is taking us in the wrong direction” - Edelman report

So what does that mean?

Frankly…. I don’t know. If we stop trusting in each other and in the organizations (business) and control mechanisms (government & media) that make global collaboration possible & accountable and start isolating and protecting ourselves against “the big bad world” outside then what will that mean for things like cloud computing and Social Enterprise Networking that depend on a networked and global landscape? Will we go back to more on premises computing and stop initiatives to tie our collaborative eco-systems of interconnected partnerships with suppliers, partners and customers together or could in fact business be a driver to start gaining back some of that trust?

The Edelman report raises an interesting thought. They state that 1/3 of the interviewed people is unsure whether the “system is failing” or the “system is working” and that out of the 4 institutions (NGO’s, business, government and media) its surprisingly ‘business’ that still holds the biggest trust for this group. It suggests that business could play a big role in turning the tide on the global Trust crisis we are in and it also highlights how the role of the EMPLOYEE is most important in that. As it is not the CEO, senior executive of media spoke person who is most trusted to give honest and credible information on various topics but the employee.

edelman3

source – Edelman Trust Barometer report

Now what….

And that’s where I start getting back a glimmer of hope. Because in order to win back that trust Edelman states that companies can – and should – take a role of leadership. Centering around respect, education, openness towards and emancipation of the employee. All factors in which social enterprise networking can play a big role but also factors in which it will be even more important for organizations to take a lead.

However the time of assumptions of “bring it and they will come” and bottom-up initiatives is over, organizations will need to show leadership and commitment to the changes and the initiatives they deploy, lead by example and put their people at the center of whatever they do as it will be them that will be the trusted source for information about how well they are doing but it’s also this group that is currently in a position of distrust. So let’s take this on and demonstrate to the world that working together is still better than retreating back into our own little bubbles. We momentarily halted because we got afraid, now let’s get over it and continue building our future instead of sidetracking into building walls.

IBM Connections Explained: all about files!

Ok, I admit, this one was a long time in coming but it’s finally here! The next video in my little series on IBM Connections usage questions. This time it’s all about files and especially about the difference between :

  • Attachments vs Files
  • Personal vs Community files

I hope it helps explain a little what the difference is between them and how to use each. Good luck!

 

ICONUK Slidedeck “IBM Connections Adoption Worst Practices”

During ICONUK last week (15-16 September 2016) I did a session on “IBM Connections Adoption Worst Practices“. Slides for this session are available on my slideshare and here:

Regardless if you’ve implemented IBM Connections, are considering it or in the middle of the planning stages – there are wrong (and right) turns to take at every step. Join Femke to learn about misconceptions and tribulations others have faced while striving to become a socially enabled company. Hear about real World examples and often funny anecdotes from the trenches of adoption to show you how NOT to do it and giving you tips on how to do it better along the way.
Walk away with a grasp on what to focus on to make a success out of your IBM Connections environment.