Tagged: availability

Do not disturb

Interesting discussion this morning with Sharon Bellamy on availability. If you put your Sametime on ‘Do Not Disturb’ the system will offer you to send an e-mail instead.

So how is that not disturbing? Isn’t sending an e-mail just another way of demanding attention and a reply?

Funny, I always thought it to be a good alternative but at the same time I realize that most people who put their Sametime on ‘Do Not Disturb’ and instead get an e-mail from someone will (if they haven’t deactivated that) get an audible or visible ‘New mail’ indicator about just as fast as they would see the chat window popping up. Demanding their attention and distracting them from what it was they were doing, that caused them to put the Sametime on ‘Do Not Disturb’ in the first place…

Why do we see the ‘Do Not Disturb’ indication on Sametime as just a ‘Do Not Chat’ and not as a (like it actually says) indication of us not wanting to be disturbed in any way…even if by mail? Or should we change that text to ‘Not available for chat’ instead?

Nice example of how the internet and hyper-connectability is really changing our perception of language concepts.