Tagged: ECM

IBM Insights highlights

Last week I had the privilege of attending IBM Insight 2014 in Las Vegas. The largest Big Data conference in the world that focuses on Business Analytics, Information Management and Enterprise Content Management. As someone with a keen interest in both Analytics as well as ECM it was the perfect place to learn a bit more of the solutions IBM offers – or is planning to offer – in this space.

Out of the many highlights of this week three stood out for me personally:

1. IBM Watson Analytics: A cloud  based solution that allows you to upload a data set and get an in depth data quality & relationship analysis back in the form of graphs and infographics. Combining cognitive computing & analysis to deliver predictive business analytics.

I was a bit skeptical about all this but had the chance to play around a bit with it in one of the usability sessions and must say I really liked it. It’s currently in Beta status but I can’t wait to see the end result and to use it in my own environment.

2. IBM Navigator:  This one threw me a bit because of the name as there is also the IBM Content Navigator that I was familiar with already. Where Content Navigator is an on-prem user interface & toolkit that allows access into existing CMIS enabled ECM systems and offers a great level of integration with other systems -without being tied into any of them-, IBM Navigator (without the “content”) is a cloud implementation of that same interface but with a fully functional cloud ECM solution already behind it. Allowing organizations the ability to utilize the cloud ECM with user interfaces & mobile applications without having to install or maintain the heavy systems that are required for most enterprise ECM’s themselves. Now I have to admit I don’t know the full extent of what this product is going to offer and what its limitations will be as I’m currently still awaiting access into the IBM Navigator beta to try it all out but what I’ve seen and heard so far is promising. Especially for SMB customers who don’t have the knowledge or capacity to maintain an Enterprise level ECM but do require the functionality.

3. Case Management: This isn’t a new product but simply one I hadn’t been around yet and that really ticks a lot of boxes for me as someone with a strong interest into ECM related business processes.  “Case management is built around the concept of processing a case, which is a collection of information and coordinated activities by knowledge workers or case workers. […] It looks at repeatable business problems from the perspective of the knowledge workers, and empowers the knowledge worker to solve those problems. Bundling the case information, documents, rules, and all the tasks that might be required to solve the business problem into a flexible solution“.

I really enjoyed working with this one in one of the labs. It allows you to quickly create and adjust case oriented applications with workflow, task management and content management by easily configuring properties, forms and process flows. Currently this is not yet available in the cloud but I understand there are plans for it. If it does become available as a cloud solution (perhaps as extension to the IBM Navigator platform?) it will open up a lot of possibilities to the larger SMB market as it provides a single ECM framework that includes case management, content management, processes, records and analytics in a easy to manage way.

There were many more products and announcements there and I’m sure others would have probably named other highlights but for me these are the things that really peaked my interest. Some might have been around for a while now but were simply not on my radar before. Others were entirely new.

Currently I’m signed in and awaiting access to several of the beta’s and reading up on more documentation. I hope to post more about these as I continue learning!